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FREQUENTLY ASKED QUESTIONS

What is Spelume?

Spelume is an online store offering a wide range of products, from essential household items to outdoor gear and lifestyle products. We’re your one-stop shop for high-quality goods at competitive prices, all delivered to your door.

What kind of products do you sell?

At Spelume, we sell a diverse range of products to suit different lifestyles and needs. Whether you're looking for home essentials, outdoor equipment, electronics, fashion accessories, or gifts, we’ve got you covered. Our inventory is constantly updated with fresh, exciting items!

Do you offer free shipping?

Yes! We offer free shipping on all orders over £50 within the UK. For orders below this threshold, a small standard shipping fee applies, which will be calculated at checkout.

How long will it take to receive my order?

We aim to dispatch all orders within 1-2 business days. Delivery typically takes between 3-5 business days within the UK. International orders may take slightly longer, depending on your location. For faster delivery, we also offer express shipping options at an additional cost.

Do you ship internationally?

Yes, Spelume ships to most countries worldwide. International shipping costs are calculated at checkout based on your location and order size. Delivery times vary depending on your destination, but you can expect your items within 7-14 business days.

Can I track my order?

Absolutely! Once your order has been dispatched, you will receive a confirmation email with tracking information, so you can monitor your delivery every step of the way.

What payment methods do you accept?

We accept a variety of secure payment methods, including Visa, Mastercard, PayPal, and Apple Pay. All payments are processed securely to ensure your data is safe.

  • 10000+ HAPPY CUSTOMERS

    Don't take our word for it...

    Our customers' satisfaction is at the heart of everything we do We have over 10,000 reviews across major products.

  • WORLDWIDE SHIPPING

    Handling time is 1-2 business days. Estimated delivery between 7 - 15 days.

    Due to a high order volume, orders may take up to 2 - 4 weeks to arrive.

  • 100% MONEY BACK GUARANTEE

    We believe we create and supply some of the best products around, and we want to back that up with a 30 day money back guarantee.